Privacy Policy

Last Updated: December 2023

Welcome to Stetson Shop, where Western heritage meets contemporary fashion. We value not only the quality of our apparel but also the trust you place in us when sharing your personal information. This Privacy Policy outlines how we collect, use, and protect your data, reflecting our commitment to security and transparency that matches the reliability of our Western-inspired collections.

1. Information We Collect

To provide you with our authentic Western shopping experience, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order
• Payment Information: Credit/debit card details (processed securely through our payment partners) and PayPal account information
• Browsing Information: Products you view, add to cart, or purchase from our collections including Dresses, Jeans, Outerwear, and other Western apparel
• Technical Information: IP address, browser type, device information, and browsing patterns
• Communication Data: Correspondence with our customer service team and product reviews

2. How We Use Your Information

Just as we carefully craft our Western apparel, we handle your information with purpose and precision:

• Process your orders and deliver our quality Jeans, Dresses, and Outerwear to your doorstep
• Provide customer support and respond to your inquiries about our products
• Send order confirmations, shipping updates, and transaction records
• Personalize your shopping experience with recommendations based on your browsing preferences
• Improve our website functionality and product offerings
• Send marketing communications (only with your consent) about new arrivals and Western fashion trends
• Prevent fraud and ensure the security of our payment systems

3. Data Sharing and Disclosure

We treat your personal information with the same discretion we apply to our Western designs:

• Service Providers: We share necessary information with trusted partners who help us operate our business, including payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT service providers
• Legal Requirements: We may disclose information when required by law or to protect our rights, customers, or business
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners
• International Transfers: As we serve customers worldwide (excluding certain Asian and remote regions), your data may be processed in countries with different privacy laws. We ensure adequate protection through standard contractual clauses and other safeguards

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

At Stetson Shop, we protect your financial information as seriously as we craft our Western apparel:

• We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy
• Your payment information is encrypted using industry-standard SSL technology
• We implement appropriate technical and organizational measures to prevent unauthorized access, disclosure, or destruction of your data
• Our secure payment gateway is regularly updated and monitored to protect against security threats
• While we strive to protect your information, no electronic transmission or storage method is 100% secure

5. Your Rights and Choices

We believe in giving you control over your personal information, just as we give you control over your Western style:

• Access and Correction: You can access and update your personal information through your account settings
• Data Portability: You may request a copy of your personal data in a structured format
• Deletion: You can request deletion of your personal information, subject to legal obligations
• Marketing Preferences: You can opt-out of marketing communications at any time using the unsubscribe link in our emails
• Cookies: You can manage cookie preferences through your browser settings
• Objection to Processing: You may object to certain types of data processing where we rely on legitimate interests

To exercise these rights, please contact us at the email address below.

6. Cookies and Tracking Technologies

Like the careful stitching in our Sweaters and Vests, we use cookies with precision and purpose:

• Essential Cookies: Required for basic site functionality, shopping cart operations, and secure checkout
• Analytics Cookies: Help us understand how customers interact with our website and improve their experience
• Preference Cookies: Remember your settings and preferences for future visits
• Marketing Cookies: Used to deliver relevant advertisements based on your browsing history (with your consent)

You can control cookie settings through your browser, though disabling essential cookies may affect your shopping experience.

7. International Compliance

As a global retailer of Western fashion (serving most regions worldwide), we comply with applicable privacy laws including:

• General Data Protection Regulation (GDPR) for European customers
• California Consumer Privacy Act (CCPA) for California residents
• Other regional privacy regulations in the markets we serve

8. Children’s Privacy

Our Western apparel is designed for adult fashion enthusiasts. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us immediately.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or email. The “Last Updated” date at the top indicates when the policy was last revised.

10. Contact Us

At Stetson Shop, we believe that protecting your privacy should be as effortless and secure as wearing our Western apparel. Thank you for trusting us with your style and your information.